Pet Care by Rossari a unit of Rossari Biotech Limited (“Rossari Biotech” or “RBL” or “we” or “our”), accessible from PET CARE BY ROSSARI (“website”). This website is owned and controlled by Rossari Biotech Limited, having its registered office at 201 A – B, 2nd Floor, Akruti Corporate Park, L.B.S Marg, Next to GE Gardens, Kanjurmarg (W) Mumbai 400078 India. [The purpose of this website is to provide information regarding the owner, the industries that owner works in, product manufactured and supplied by the owner and career options.]¹

One of our main priorities is the privacy of information of our visitors. This Privacy Policy document explains the types of information that is collected and recorded by Rossari Biotech Limited , through our interactions with you on this website, and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Rossari Biotech Limited. Please note that our website may include links to websites of third parties whose privacy practices differ from those of Rossari Biotech Limited. If you provide personal data or any information to any of such websites, then your personal data is governed by their privacy policies. This policy is not applicable to any information collected offline or via channels other than this website including any third party websites. We are not responsible for the content or privacy practices of such external sites, third party apps, your chosen internet browser, offline channels or channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Generate Privacy Policy Generator.

Consent

By using or accessing, and/or providing your information on our website, you hereby consent to our Privacy Policy and agree to its terms including the consent to collection and use of your information you disclose on the website in accordance with this privacy policy. Our privacy policy may be changed from time to time. You are advised to review the privacy policy when you visit the website to make sure that you understand how any personal information you provide over the website may be used.

Information we collect

We collect data to operate this website. You provide some of this data directly, such as when you submit an entry through the media query, product query, customer service, or in such other manner specified on the website or when you elect to receive any communications (including ay newsletter and promotional offers) from us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.²

In addition, we automatically gather general statistical information about our website, visitors, and the way you use and interact with its contents, such as IP addresses, location data, browsers, pages viewed, number of visitors and visits, cookies, and other similar information. In doing so, we do not reference you by individual name, email address, home address, or phone number. We use this information to measure the website usage, improve content and to ensure safety and security, as well as enhance performance of the website.

How we use your information

Any or all abovementioned information may be required by us from time to time to provide information in relation to Rossari Biotech and to enhance the experience regarding the use of the website. We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website and our products and services
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to process your requests (such as replying to your queries), to provide you with updates and other information relating to the website, and for marketing, promotional, and feedback purposes
• Send you emails
• Find and prevent fraud
• Complying with all legal obligations including disclosure obligations
• Protect the security and safety of our website

We may use your personal information for the above purposes if we deem it necessary to do so for our legitimate interests. We will only use your personal information you have chosen to provide us for the purposes for which you provided it. We will not use it for any other purpose without your consent. If you are not satisfied with this, you have the right to object in certain circumstances as mentioned in the section titled “GDPR Data Protection Rights”.

To the extent, RBL uses your personal information, you have the ability to opt-out of such cases. For withdrawal of consent for providing your personal information to RBL , please contact us immediately. In such cases, RBL will be under no obligation to provide or continue providing services for which such information was provided.

Log Files

Rossari Biotech Limited follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Rossari Biotech Limited uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.You can choose to disable cookies through your individual browser’s options. Please note that most browsers automatically accept cookies so If you do not wish cookies to be used you may need to actively delete or block the cookies. In such a case, you will still be able to visit our website, however certain features of the website may not function fully or as intended. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

For more general information on cookies, please read “What Are Cookies”.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Rossari Biotech Limited.³

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Rossari Biotech Limited, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Rossari Biotech Limited has no access to or control over these cookies and contents that are used by third-party advertisers and are not responsible for the contents and privacy practices of such external third party websites .

Third Party Privacy Policies

Rossari Biotech Limited’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Disclosure and Data Sharing⁴

We may share your personal data with:

1. Affiliates and subsidiaries for the purpose as described in this privacy policy and to process your queries/requests;
2. Our employees, vendors, agents and professional advisors working on our behalf for the purposes described in this privacy policy; and
3. Service-providers who assist in protecting and securing our systems and provide services to us which require the processing of personal data, such as to host your information or to process your information for data profiling and user analysis.

We usually do not share other personal data collected from our website with other third parties. However, this may happen if:

1. you request or authorise us to do so;
2. We need to comply with applicable law or respond to valid legal process; or
3. We need to operate and maintain the security of this website, including to prevent or stop an attack on our computer systems or network.

Further, before sharing any of your personal information with any third party, we will ensure that the third party concerned maintains at a minimum, reasonable data security practices for maintaining the confidentiality and security of the personal information and preventing unauthorized access.

Data Security

We will use technical and organisational measures to safeguard your personal information. RBL operates secure data networks that are designed to protect your privacy and security. We have implemented technologies and policies to safeguard your privacy from unauthorized access

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your information, please let us know immediately by contacting us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data that we hold about you at a given time or that we modify, update or delete such information . We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

It is important that the information or data we hold about you is accurate and current. Please keep us informed if your information or data changes during the period for which we hold it.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Rossari Biotech Limited does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

General

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part of the provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Amendments to the Privacy Policy

Rossari Biotech reserves the right to change, amend, or modify this privacy policy as it may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy statement on your first use of the website following any such amendments, modifications, or changes.

Grievance Officer

For any queries related to this privacy policy, correction of any personal information provided by you or for making a complaint about breach of privacy, you may contact RBL’s grievance officer at info@rossarimail.com.

¹Note to RBL: RBL to incorporate details regarding the purpose of the website.

²Note to RBL: Please confirm whether RBL only collects the type of information as mentioned in this clause. In addition to the information as mentioned in these clauses, whether RBL collects any other information from the visitors of the website?

³Note to RBL: RBL to incorporate the list of advertising partners of RBL.

⁴Note to RBL: Please confirm whether the personal information relating to the visitor of the website will be shared with third parties or any other person/entity other than RBL